For small care providers in England
Voice, written or video answers from every care applicant, before you book an interview
One link for all your applicants. They answer 3 to 5 short care questions on their phone, in whichever way suits them. You listen, read or watch when you have a minute, then decide who to call.
Free 30-day pilot when it's ready. No card needed.
Then £29 a month, flat: unlimited roles, up to 3 manager logins. Cancel any time.
How it would work
- Pick your questions. Use a ready-made set of care questions or write your own.
- Share one link in your job ad, WhatsApp or a text. Applicants answer on their phone by voice, writing or video. No app, no account, no time limit, and they can redo an answer.
- You decide. Review each applicant and choose who to interview. No AI scores, ranks or rejects anyone.
- Why do you want to work in care?
- Tell us about a time you helped someone who was having a hard day.
- You arrive at a visit and nobody answers the door. What do you do?
- Which days, times and areas can you work?
Our own wording, still in draft. You can change every question. Our sets will never ask about health or disability.
Why we're building it
Care England reports care providers describing registered managers "spending two or three hours a day managing Indeed during periods of recruitment", and that interview no-show rates "can be as high as 65 percent in some cases".
We want a cheap, simple way to hear from every applicant first, without a full recruitment system. We haven't proved it helps yet. That's what the pilot is for.
This is new: you'd be one of the first providers to try it. We have no customers or reviews yet.
What it will and won't do
- A person decides, every time. No AI scoring, ranking or automatic rejection, and no face or voice analysis.
- Fair to applicants: voice or written answers as well as video, no countdown timers, and a "need an adjustment? contact the employer" line on every link.
- Applicant answers will be kept in the UK or EU, encrypted, and deleted automatically after 90 days (you can choose sooner).
- Screening only. It doesn't do right-to-work, ID, DBS or reference checks. You still do those yourself.
- We're not a recruitment agency: we don't find candidates for you.
- Not affiliated with or endorsed by the Care Quality Commission (CQC).
What exists today
| Part | Status |
|---|---|
| This page and the sign-up form | Ready |
| The applicant link (voice, written, video) | Not built yet |
| Your review screen and logins | Not built yet |
| Ready-made care question sets | In draft |
| Data processing agreement and applicant notice for you to use | Written before the pilot starts |
We build it only if enough providers sign up. If we don't build it, we'll email you to say so.
Join the free pilot
Takes about 2 minutes. We'll email you before the pilot starts. No card needed.
Questions
What does it cost?
The pilot is free for 30 days and needs no card. After that it's £29 a month, flat: unlimited roles and up to 3 manager logins. Cancel any time, no contract.
What happens after I sign up?
We'll email you to confirm. Sign-ups close on Tuesday 20 October 2026 (11:59pm UK time). Soon after, we'll tell you whether we're building it. If we are, we'll email you a start date and a short agreement before your pilot begins. If we aren't, we'll say so and delete your details.
Do my applicants need an app or an account?
No. They open a link on their phone and answer by voice, writing or video. They can redo an answer, and there's no countdown timer.
Does it use AI to judge applicants?
No. Nothing scores, ranks or rejects applicants. You review every applicant and decide.
Where is applicant data kept, and for how long?
Once it's built: in the UK or EU, encrypted, and deleted automatically after 90 days (you can choose sooner). You stay in charge of your applicants' data (you're the "controller"); we handle it for you under a written data processing agreement. Nothing is collected from applicants during this sign-up stage.
Will this make us CQC compliant?
No. It's a screening tool, not a compliance tool. It doesn't replace your own recruitment checks (right to work, DBS, references). We're not linked to the CQC.
How do I stop emails or delete my details?
Reply "stop" to any email, or email sales@supportlabs.co.uk. We'll stop the same day and delete your details on request.